Support

Need help with Iris? Have a question, found a bug, or want to request a feature? We're happy to help.

Contact Us

Email: [email protected]
We aim to respond within 48 hours for urgent matters, and within 7 days for general inquiries.

Iris Pro & purchases

Subscriptions are billed and managed by the App Store or Google Play. To cancel or change your plan, use your device's subscription settings. If a purchase isn't showing, open the Iris Pro screen in the app and tap Restore Purchases. Refund requests go through Apple or Google.

Signing in

Iris signs you in through YouTube's own sign-in page - we never see your password. If feeds look empty after signing in, sign out from the Account tab and sign in again.

Frequently asked

Is Iris affiliated with YouTube? No. Iris is an independent third-party client made by Zero Divide Ltd.

Can I download videos? No - downloading isn't permitted by YouTube's terms, so Iris doesn't offer it.

Where is my data stored? On your device only. See our Privacy Policy.